I definitely think Ravelry probably should have incrementally updated the design, or made it an opt-in beta to gather feedback before just changing it for everything. Last month, the well-know among knitters and crocheters website Ravelry underwent a redesign of the interface. Ravelry is my favorite free resource website! Many links on our website link to Ravelry pattern pages. As a designer, I know how exciting it is to redesign interfaces that feel dated and how hard it is to receive negative feedback. While researching this blog post, I found an article stating that this cannot be anything different than mass hysteria. Ravelry’s Wikipedia page states that, as of March 2020, they had almost 9 million registered users, and approximately 1 million monthly active users. Please contact us for help at email@example.com if you have concerns. Thus, the icons are not conveying their true function, adding yet another challenge. For well over a month, we have begged you to do something. The Epilepsy Foundation of America issued a warning and indicated what might be the trigger to the seizures. Thank you very much, Jennifer! Username Password. Six days ago, Ravelry rolled out its new branding and redesign and at Countess Ablaze we have made the decision to strip our Ravelry profile, although we will update with new yarn bases so our beloved customers are not impacted on their project pages, and I’ve gone through our website today to remove all URLs to Ravelry. After the redesign was unveiled on June 16, the Ravelry team posted twice on its homepage. In addition, you’ll also keep your team motivation high and foster a feeling of belonging and involvement. In this video tutorial from the American Crochet Association, we review the new look Ravelry has launched today (16 June, 2020). If you did, then consider buying me a coffee. On 16 June, with no previous announcements, Ravelry rolled out a redesigned interface with new branding. Ravelry’s old logo, complete with Pride flag to show their history of inclusion. Your blog post was excellent. They also introduced the concept of a chatbot who could guide buyers through the purchasing experience. Usability ensures that a product is effective, efficient and satisfying while it stays accessible. They invite users to send them emails, but although they respond promptly to bug reports, to my knowledge no one has had a reply to emails about accessibility problems. A fresh design & a better mobile experience. I have downloaded all of the patterns I had saved in my account. Here are some examples of the damage a redesign can have on your SEO: Changing your URL structures can create broken links and collapse your site architecture; Removing pages often means losing valuable backlinks ; Too many 301 … Ravelry is a community site, an organizational tool, and a yarn & pattern database for knitters and crocheters. I will miss the knit a longs I was participated in. I am a member of the Interaction Design Foundation, the world’s largest UX Design learning community. By making your team an integral part of the website redesign process, the new website design will benefit from their expertise and experience. That the individual designers will not suffer, but will realize how important it is to be aware of and sensitive to the needs of all of their users. But what happened in 2013 when Apple released iOS 7 proves that those reactions are genuine. Same. We acknowledge that our responses up to this point have been insufficient. All of this achieved by a small team of only 6! I also know that we design for other people: we need to listen to them to create a successful experience. While the aesthetics of the site could be debated, the new site triggered hundreds of migraines in migraine sufferers, and at least eight confirmed seizures in users. A UX Designer with a passion for photography, Silvia writes about design and tech. My hope is that enough of us will move on, and utilize other platforms to access the designers we love. The survey. I completely agree that the team should address concerns around accessibility and ensure that the design follows existing standards around that. This was the hardest part of creating the new look. The old Ravelry site had quite a dated look. Well-known among knitters, crocheters, designers, spinners, and dyers, Ravelry is a free platform where users can organise and keep track of their projects, network with other people and sell their designs. I’m not an assiduous knitter, and I wasn’t using the platform that much, so deleting my account was a natural step. We affectionately call her "Lumpy" :) If you need to update the Ravelry logo on your website, blog, marketing materials, social media, etc., we have a new page for that here. I’m so disappointed in them. Because of the nature of the community, even the ones who didn’t experience any problems felt disillusioned. Each question required to check designs which had to be opened in a new window. A "no hate" platform has become quite a divided space and ridiculous. Another facet is watching reactions: a session of half an hour per person would have uncovered many of the current complaints. We acknowledge that our responses . Immediately reports of migraines, dizziness, and nausea appeared, as well as reports of seizures. While it’s clear they want to make the redesign work by fixing the problematic areas, the survey was troublesome: Ever since the first release, Ravelry made some changes to the interface, but they need to win back the trust of their community as well. Checking static images will never compare to checking live pages. [1/6] pic.twitter.com/nCVTcr2fi8. I want to see each of the marginalized peoples get the attention they deserve, and that necessary changes are made for all that need them. Accessibility and usability are among the core areas of user experience, as is credibility. After a group of users experienced physical issues from browsing the redesigned interface, Ravelry lost the trust of their community. After the redesign was unveiled on June 16, the Ravelry team posted twice on its homepage. While the aesthetics of the site could be debated, the new site triggered hundred of migraines in migraine sufferers, and at least eight confirmed seizures in users. CraftGossip | Start Here | Contact Us | Link to Us | Your Editors | Privacy and affiliate policy. Ravelry is an independently run community website and resource for knitters, weavers, crocheters, etc. The old version had been around FOREVER, so this redesign is a big deal! on How Rebranding Cost Ravelry the Trust of Their Community, Design, Digested #7: Biased AI, Phone Addiction and Social Media Manipulation, Design, Digested #8: How a Well-Known Website Lost the Trust of Their Community, Design, Digested #8: How a Well-Known Website Lost the Trust of Their Community – Silvia Maggi Design: Blog, Designing Safer Web Animation For Motion Sensitivity, Designing For Accessibility And Inclusion, Older Users and Web Accessibility: Meeting the Needs of Ageing Web Users, Color accessibility: tools and resources to help you design inclusive products, https://stitchedinthemiddle.com/ravelry-disability-and-accessibility-part-1/, Undoing Toxic Dogmatism; Designing Less; Be More Effective, How the Instagram Navigation Became Convoluted, Design, Digested #14: Elimination of Violence against Women, Get 3 months of free membership to learn UX Design. The redesign has caused migraines in some users after just a short exposure to the site, and for others, it has triggered seizures. It was hard to understand the differences without seeing them side by side. As a knitting and fiber website, it has a shocking 9 million members. Redesigns can be controversial: the more people are used to an interface, the more difficult it is to accept changes. It was a surprise for everyone, especially for the ones that started to experience physical issues while or after browsing it. I’m glad you liked it, and I’m sorry your experience with the new Ravelry is not good. As stated in a blog post published three days after the release, the team at Ravelry started the redesign in January 2019. Stitched In The Middle wrote a very informative post explaining how accessibility helps everyone. It explained everything so well. It was a lot of work. Be patient with pattern migration. The redesign marks a new phase in the strange and exiting journey that has been Hands Occupied. She is my first Ravelry friend and I have had so much fun saving and sharing knitting patterns on the platform with her, as well as all the knitters I’ve met over the past decade. On June 19, a lengthy blog described how the team picked … Remember me Log In. Read it here: https://stitchedinthemiddle.com/ravelry-disability-and-accessibility-part-1/. Continue to ask designers for alternative outlets for their products. There is a strong subjective component at play in judging a new design, to the point that it is almost impossible to make everyone happy. This chatbox also mimics the in-store experience by providing the same level of customer support as the … New site redesign on June 2020. I am dismantling my account, have left all of the groups, and use only my pages when I am there. The best practice is to conduct user testing sessions, where users are given tasks to complete. IMPORTANT: Some users are experiencing migraines and seizures when accessing Ravelry due to their site redesign. Based on my understanding, they waited for all pages to be ready before starting to test the new design, a choice that backfired. Luke and his team wanted to extend this idea to the IKEA website as well. Dear Ravelry Community, I first would like to apologize for any stress and uncertainty that the Ravelry site redesign has caused in what is already a difficult year. Ravelry … Updates: the text has been corrected to delete inaccuracies about when the old design will be retired (there will be a six-month notice) and the fact that screen reader software didn’t work correctly with the old version, too. It’s good to see that the community is actively looking for ways to help who cannot access the website. Tools are available to check whether a website is compliant, but again, testing with people gives better and more realistic results. While it’s clear they want to make the redesign work by fixing the problematic areas, the survey was troublesome: These impressive statistics are mentioned to demonstrate how important nailing their recent redesign was. My best friend, who is both a knitter and librarian, told me about it back in 2009. Accessibility makes sure people with disabilities can access the web. Ravelry has turned out to be the rudest and most judgemental website I’ve encountered. I like your summary very much! Besides the aforementioned physical issues, the fact that screen reader software doesn’t work properly blocked a group of people from accessing the website. Log In. Design, Digested is a newsletter about design, tech, their implication in our lives and the occasional photography work. Suddenly, Ravelry wasn’t anymore the inclusive and friendly website everybody knew; it turned out to be a web company like any other. They are concerned with different aspects of the design, but overlap. It is heartbreaking, but I am going to move on from Ravelry. On June 19, a lengthy blog described how the team picked new colors and icons. I discovered a setting in my laptop that allows me the option of dimming the contrast, but Ravelry still bothers my eyes. Member of the Interaction Design Foundation. On June 26, a post called “Ravelry’s New Look: a Check-in” addressed readability and accessibility. They have coded a workaround that uses a Style plugin and a Userstyle so that the website feels softer and a little more what we're used to. I understand that for someone it’ll be difficult, but I saw a few designers offer now alternative spaces where to buy their patterns. I have been an active member since November 2007. Trump" or pin cushions with Trumps head. But I believe that moving on is the best thing to do now. I hadn’t considered Ravelry as an industry monopoly before this occurred, but I’m now left me hoping to support some form of competition! 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